About responsibility

Sometimes a client, planning to move to the cloud, does not have a clear idea of ​​who is responsible for what in the cloud IT infrastructure: one believes that the cloud provider is entirely responsible for his IT system, while the other believes that the provider does not bear any responsibility at all.

If the client is always right, then where is the truth?

As is often the case, in the middle: support.tech

If earlier, in the classical model of IT infrastructure, the client was responsible for everything and assumed all the risks associated with the support of IT systems, then with cloud services, some of these worries fall on the shoulders of the provider. Let's take a look at how the roles are distributed between the Tucha cloud service provider and the user.

Tucha:

ensuring uninterrupted operation of equipment in the cloud (electricity, light, air conditioning);

setting up cloud equipment and its physical protection;

increasing fault tolerance and ensuring data safety through redundancy and clustering technology;

management of virtualization system components;

constant monitoring and control of network activity;

scheduling and load balancing of cloud computing power.

Customer:

management and maintenance of user identification systems;

management of policies and user access rights, including password protection;

maintenance and analysis of logs;

monitoring user activity.