The principles of organizing the IT department according to ITIL 4.0

The IT Infrastructure Library (ITIL), which standardizes the rules for providing IT services, began development in the mid-1980s. Later it became the basis for the international standards for IT service management ISO 20000.

Now in the Learning Center "Networking Technologies" you can study the updated library ITIL version 4.0. It was created to standardize methods of managing modern information technologies, allows you to use their potential in full and greatly increases the efficiency of the IT management system in organizations aws certification salary.

The ITIL 4.0 course examines the processes and fundamental aspects of IT service management and the creation of their customer value. ITIL-based management practices are studied.

The course is essential for everyone who provides IT services. And successful training on the course is guaranteed for those who have experience of active interaction with IT departments.

We invite you to courses on the updated ITIL 4.0!