Often, when moving to the clouds, users need to transfer data (websites, mail, etc.).
Tucha is a provider who understands this kind of customer request. There is a migration service for this. We will not only quickly transfer your workplaces, sites, mail or other data to the cloud, but also answer your questions about migration and more.
Find out the level of guaranteed service availability
If uninterrupted access to the cloud is important to you (and we know for sure, it is important :)), check the indicators of guaranteed availability of services. The availability of services is a guarantee of their fault tolerance in specific numbers. For example, the TuchaFlex + (Europe) service has 99.9% availability. This means that service interruptions can take no more than 7 hours per year. TuchaBit (Ukraine) availability - 99.0%.
Ask if the provider cares about the legal security of services?
It is important that the company provides a competent agreement with a clear distribution of the areas of responsibility of the parties. Also, clarify how the provider responds to requests to seize customer or equipment data.
We work on the basis of a detailed public offer , the same for all clients.
Find out about the possibilities of encrypting information and communication channels, the availability of additional services for data protection
Pay attention to the possibility of encrypting data and channels. Has your provider provided special templates for virtual machines with disk encryption enabled? Is communication channel encryption easily accessible?
It's also good when the provider has additional security services. We have, for example, "Anonymity on demand." The service allows you to anonymously visit sites and work with applications that use TCP protocols.
All kinds of solutions and functions to protect information - a benefit for you and a plus in the karma of your provider. :)
Find out if the provider provides a range of services it technical support job description
It's convenient when one supplier has everything you need for work and personal use! For example, not only virtual machines, but also a backup storage service immediately to them.
In Tucha, in addition to providing a virtual environment for taking out workplaces and individual applications ( TuchaBit / TuchaFlex + ), there is a whole line of services that, as a rule, cover the company's basic need for cloud services.
TuchaBackup service is a secure storage of backups of your data on remote servers outside Ukraine. Placing copies in the cloud ensures the physical security of data, their protection from loss and access by unauthorized persons. You can choose any configuration of the service, and the scaling step is 10 GB.
TuchaHosting service allows you to securely host websites and mail in the cloud on virtual servers in Europe (mainly Germany). Traffic, databases, mailboxes, FTP-accounts are not charged and are not limited. Available in 2 GB, 10 GB, 25 GB and 50 GB and higher configurations. We will also help with the transfer of sites and mail.
With TuchaSync cloud storage for syncing and sharing files , you can upload, download and edit files on any device. The information is stored in reliable data centers outside Ukraine, and you can access it at any time. If, of course, you are an authorized user. All you need to work is an internet connection.
We are always happy to help you choose the right service and its configuration. Contact 24/7 !
Check out the cost of services
The price should be adequate, so study the price offers for the services in advance. Beware of too expensive and suspiciously cheap offers. Overpricing does not always guarantee super quality, and an unnaturally low price may indicate dubious technologies and the risk of data loss.
Many providers place special calculators on the site, for example, as we do. Calculators will help you quickly calculate the cost of any service.
Find out if the company's pricing is transparent
The cost of services should not only meet the price-quality ratio, but also be transparent for all customers. What does it mean? If a provider is ready for anything in terms of price, this is, of course, tempting, but at the same time, and a reason to be wary. Either the provider does not quite clearly understand its math, which means the stability of the company (and your data) is in question, or you will run into pitfalls and overpay for moments that are not immediately obvious. Our prices are available on our website and are the same for all clients.
Check if there is a free test drive of the services
The test period is a great opportunity to try the provider in action, evaluate the service and the work of technical support.
In addition to technical factors, pay attention to the quality of communication with company employees. Is it easy to find a common language, is there a mutual understanding? If you are uncomfortable with communicating at the initial stage, long-term and effective collaboration is unlikely to work.
We offer 7 days of free trial use of any of our services . The test period is good because it allows you to become a client for a while and evaluate whether a provider is right for you or not.
Check provider reviews and recommendations
Ask what other customers are saying. User reviews and personal experiences are a powerful tool for forming an opinion about a company and making decisions.
In addition to reviews on the site of the provider itself, do not be too lazy to read independent resources (objective reviews of hosting companies, reviews on social networks ). And although we put this point at the end, reviews are what to start looking for a cloud provider with.
Choosing a reliable provider is a crucial step. We have collected for you the main tips on how to find your own among many companies and not be mistaken. Read, explore, and we are always ready to help you and become your reliable provider of cloud solutions. Contact 24/7 !
We have prepared a convenient download checklist for you ! Save yourself, mark in the table the characteristics of each potential supplier according to all the main criteria and choose the best provider.
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