Today’s technical worker does much more than just fix PCs. They play huge roles in their organizations and must understand how applications work across large systems and be capable of solving problems that help keep technologies and companies running smoothly.
Launching in January 2019, the new CompTIA A+ certification was designed to ensure that IT pros are equipped to handle complex problems successfully. This entry-level IT certification helps individuals demonstrate their skills and develop a vast understanding of cloud, virtualization, cybersecurity and more comptia a+ jobs.
“You may be very capable, but an employer can’t be sure of that unless you have the certification to prove it,” CompTIA Senior Director, Certification Products, Teresa Sears explained on the CompTIA Volley podcast on November 30. “[CompTIA] A+ levels the playing field. It’s a tool the employer can use to determine a candidate’s skill set and have some evidence of what a person knows.”
A New CompTIA A+ for Today’s Tech Support Pro
The number of job openings in the area of technical support is vast and projected to grow much faster than average over the next 10 years. As systems become more complex, the need to have IT workers who can quickly solve problems is intense. Sears said that that’s exactly what CompTIA A+ validates to employers: that an information technology professional is proficient in problem solving.
The new CompTIA A+ offers a sizeable ROI for both the IT pro and employer.
Information technology workers can gain the following from the new CompTIA A+:
Creative problem-solving skills
Strategies for resolving cybersecurity issues
Knowledge of cloud and virtualization
Exposure to a variety of IT functions
“The new [CompTIA] A+ will open up avenues for career development,” Sears mentioned. “A+ holders might end up working in cybersecurity, network engineering, network administration, business analysis or data analytics. It’s not a direct path, but it exposes technical workers to the functions of IT that really can open up some exciting career opportunities.”
The redesigned entry-level IT certification benefits employers as well. For example, when an entry-level worker who has earned CompTIA A+ is able to address complicated IT issues, senior-level employees are afforded the time and resources to work on higher-level projects that enable business and impact a company’s bottom line.
“Now that you have more empowered help desk people who can identify problems and fix them, you are freeing up senior IT employees to work on more strategic projects,” said CompTIA Senior Director, Industry Analysis, Carolyn April, who co-hosts the podcast with Senior Director, Technology Analysis, Seth Robinson.
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