Expected set of responsibilities
TCS has consistently been at the center of attention for being capable in the following huge innovations. What we can offer you is a space to investigate changed advancements and extinguish your nerd soul.
As a Lead, you will plan, lead, and send the cycles in the separate fields. You will guarantee on-time conveyance and compelling goal of field related episodes/demands in this manner guaranteeing business congruity.
What we are searching for
Must-Have:
Great specialized information and investigating, design, and cisco voice engineer organization abilities to deal with the Production climate on Voice over IP framework. Great openness to Cisco IPT
Cisco Unified Call Manager, Cisco Unity associations, Voice Gateways, CUBE, and Cisco UCS
Great execution/investigating experience on Cisco IPT. Have an away from of VOIP conventions like SIP, SCCP, H.323 and MGCP
Capacity to examine and investigate call streams. Investigate, plan, actualize and offer help of bound together correspondence, voice, and organization arrangements, including multi-administration network foundation
Experience on SBC and reconciliation with MS Teams and UCCX
Outsider applications for example KURMI, Phoenxone, NICE, and Telisca
QoS, Management of voice VLAN, support and the board of different parts of voice framework
Great to Have:
Openness to Alcatel voice framework
Duties :
Liable for taking care of end-client inquiries and issues identified with voice and communication arrangement
Arranging, keeping up and overseeing different communication related gear
Analyze undertaking voice occurrences that are brought about by framework equipment, programming, Gateways, or different gadgets sent as a component of the general framework
Fill in as an asset for occurrences and work orders for voice and related administrations
Keep up forward-thinking documentation of voice and organization plans, tasks, and procedural manuals. Archive discoveries of the examination and plan suggestions for execution of new frameworks, strategies, or authoritative changes
Least Qualification:
15 years of full-time training
Least percentile of half in tenth, twelfth, UG and PG (if pertinent)
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